Transforming EHR Deployment: Accelerating Efficiency and Reducing Costs with Automation
The client is a specialty Electronic Health Records (EHR) company offering customizable EHR solutions, Practice Management Software, and Patient Engagement tools.
The Need
To improve efficiency and increase developer productivity, the customer aimed to reduce the complexity of maintaining multiple production versions of their EHR software. Their primary goal was to accelerate the onboarding of new clients and optimize deployment processes to align with their growth strategy, particularly in the small provider market.
The Challenge
The customer faced several significant operational hurdles:
- Time-Intensive Onboarding: Setting up new client environments required weeks, delaying onboarding for smaller providers.
- Manual Deployment Issues: Deployments for existing customers took up to 40 minutes per site and were prone to frequent manual errors.
- Version Management Complexity: Maintaining multiple production versions negatively impacted developer productivity and operational scalability.
- High Operational Costs: Manual and time-consuming processes contributed to increased costs and inefficiencies.
The customer needed an automated deployment solution to address these challenges by reducing setup time, improving deployment accuracy, and aligning their production strategy with fewer versions.
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