First, let's get the truth straight. Patients' expectations of payments are being molded by their experience with other industries such as e-commerce. Everyone today expects an Amazon-like payment experience -…
Stacey is 71 years old. She lives alone in Alabama, Georgia. She was diagnosed with Diabetes Mellitus 7 years ago and is on multiple medications for the condition. Lately, she's…
“In the middle of difficulty lies opportunity.” Albert Einstein is less known for this quote than his theory of relativity. The COVID19 pandemic has completely transformed the way many businesses…
In the first part of this blog series, I discussed the perils of running your business with legacy systems. We also considered the various Cost and Risk aspects that are…
You might have often heard a Scrum master ask “Story points are not equal to time?” Why does this question arise? Consider a situation where two Scrum teams working on…
While talking to some of our customers who we had helped achieve the ONC 2015 certification, we realized there is a sense of relief that the deadlines for ONC 2015…
Let's start with a QnA. Q: When would you consider modernizing a legacy software platform? A: a). When my system does not scale up or is not agile enough to…
As we begin a new year with hope, the healthcare industry is faced with the most challenging of times due to COVID19. While some sectors such as hospitality and tourism…
The previous blog in the series covered the overall scope of patient engagement and what it entails. In this blog, I will discuss some of the key factors that are…
Continuing our blog series on the soft skills that go into the making of a successful business analyst, I will discuss a few more of these qualities that’ll make a difference. I…