Galardi Bowen Plastic Surgery used to mandate patients to come early for completing paperwork, but frequent late arrivals caused schedule disruptions and delays. To elevate care quality and modernize patient experience, the practice decided to revamp its processes.
Leveraging CheckinAsyst, Galardi significantly streamlined various aspects of the patient journey. This digital upgrade not only enhanced staff efficiency but also optimized processes like eligibility verification and appointment reminders.
Here are some numbers that made an impact:
- 75% decrease in patient wait times due to pre-visit registration and digital modes at the practice
- 30% increase in payment collection by leveraging our suite of digital tools, including online website collection, payment reminders, and digital channels before or after the check-in
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