Knoxville Pediatric faced significant challenges with their manual patient check-in process. The staff spent hours preparing, grading, and scanning ASQ-3 forms, making it a tedious and time-consuming task. Parents, already managing fussy children, found it difficult to complete paperwork during visits.
Relying on manual workflows for both sick and wellness visits drained time and created stress for everyone involved. Knoxville Pediatric turned to CheckinAsyst to streamline operations and enhance patient experience.
With CheckinAsyst’s digital platform, the clinic saw remarkable improvements:
- 15–20 minutes saved per patient with a seamless digital check-in experience
- 4 hours saved per week on form preparation for front desk staff
- 30 minutes saved daily for clinicians with automated ASQ-3 scoring
- $1.75 saved per form by eliminating mailing costs
- 30 minutes saved daily due to auto-posting patient data into the EHR
- Able to collect 100% of necessary patient data by relying on automated workflows and on-demand forms
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